POLICIES AT KERR BATH AND BODY

Last updated November 26, 2022

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Welcome to the Website of Kerr Bath and Body (“Kerr Bath and Body, “we,” “us”, “our,” or "our website"). 

 

This privacy policy describes how we collect, use, disclose and otherwise process Personal Information from users of our Website at www.kerrbathandbody.com, subsidiaries thereof (the “website”), and our account management services through our email processing operations, as well as all related applications, widgets, software, tools, and other services provided by us or on which a link to this policy is displayed (collectively, together with the Site and our service, our “services”). By purchasing any of our products, you consent to the collection and use of Personal Information in accordance with this policy. 

  

The Information We Collect 

We may collect information, which includes Personal Information, in various ways. “Personal Information” means any information that relates to an identified or identifiable individual, such as name, address, telephone number, or email address. If you do not provide the Personal Information required, we will be unable to process your purchase or offer customer support. 

This Site is not intended for individuals under the age of 16.

We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

  

Information Collected via Automated Means 

When you visit our website and/or purchase our Products, some information is automatically collected, such as your IP address, browser type, system type, the content and pages that you access on our website, “referring URL” (i.e., the page from which you navigated to our website), the pages you navigate to on the website, and from which you leave the website, as well as the time you spend on the website. We may also use your IP address to derive your approximate location. 

  

We collect this information via automated means, such as standard server logs, cookies, clear GIFs (also known as “Web beacons”) and similar technologies. We use this information to administer, operate, and improve our services and systems, and to provide products, content and advertising that are tailored to you. 

  

Also, please be aware that third parties may set cookies on your hard drive or use other automated means to collect information about your use of their services or content. 

  

We use analytics providers such as Google Analytics, which use cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. These services may also collect information regarding the use of other websites, apps and online resources. 

  

Information Provided by You 

We collect Personal Information that our users provide to us in a variety of ways in the purchasing process. For instance, when you purchase product from Kerr Bath and Body, update your account information online, leave a comment on our social media pages, or otherwise post or transmit any information or content on or to our Company, request information about any products or services that we may provide, request help and support regarding any order or account, or otherwise communicate with us, we collect the Personal Information that is provided to us. We may collect Personal Information such as name, email address, city, state, country, and other demographic information. We also collect any information that you include in the content of messages you send to us. 

  

How Do We Use Your Information 

We use Personal Information for a number of purposes, including to: 

• Provide products, services and information that you request, respond to comments and questions, and otherwise provide support to users; 

• Enhance, improve, operate, and maintain our products, programs, services, website, and other systems, including to protect against and prevent fraud; 

• Tailor your user experience; 

   

• Maintain a record of our customer relations with you; 

• Understand and analyze the usage trends and preferences of our users, to improve the services, and to develop new products, services, features, and functionality; 

• Contact you for administrative and information purposes—this may include providing customer service or sending communications, including informed changes to our terms and conditions; 

• Develop and provide promotional and advertising materials that may be useful, relevant, valuable, tailored to, or otherwise of interest to you; 

• Achieve business purposes, such as account verification, audits, security, compliance with applicable laws and regulations, fraud monitoring and prevention; 

• Enforce our Terms or as necessary to establish, exercise or defend legal rights; 

• Achieve purposes for which we provide specific notice at the time of collection. 

  

How We Disclose Your Information 

We may share your Personal Information with service providers to help us provide our products and services with you, as described above. We may also share your Personal Information to comply with applicable laws and regulations and to respond to lawful requests for information we receive, or to otherwise protect our rights.

  

Promotional Emails 

If you receive promotional emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving promotional emails from us by sending us an email at opt-out@kerrbathandbody.com. 

  

Please be aware that if you opt-out of receiving promotional email from us, it may take up to five business days for us to process your opt-out request, and you may receive promotional email from us during that period. 

  

Cookies and Similar Technologies 

If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. 

Kerr Bath and Body does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use or visit our website. 

  

Links 

For your convenience, our website and marketing material may contain links to other websites, products, or services that we do not own or operate. Please be aware that this Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties operating any Website or service to which the services link. We encourage you to carefully review the privacy policies applicable to any Website or service you visit other than our services before providing any Personal Information on them. 

We may also transfer your Personal Information to countries which provide an adequate level of protection under EU law, or in limited situations we may use contractual protections for the transfer of Personal Information to third parties, such as the European Commission’s Standard Contractual Clauses. You may contact us with any questions in regard to the international transfer of Personal Information. 

  

Retention

We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrolment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations. 

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Policy Changes

This Privacy Policy may be updated without prior notice to you to reflect changes in our information, practices or relevant laws. We will post a notice on Kerrbathandbody.com to notify you of any substantive changes to the way we collect and use information. We will indicate at the top of this Policy when it was last updated.

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Contacting Us 

If you have any questions, comments, or concerns about this privacy policy, or if you would like to exercise your rights in relation to your Personal Information, please contact us using the following contact information: 

legal@kerrbathandbody.com 

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